Managed Services
Managing IT Needs for Small to Medium Businesses since 1996!
We Take Care of IT, so You can Focus on Your Core Business!
Increase Efficiencies, Reduce Cost.
As a Managed Service Provider, we deliver complete or supplemental IT support to the SMB market.
We take care of your IT so you can tend to the more important matters of running your business. ISOCNET provides expert help that ends frustration when something goes wrong with your infrastructure. Call us today to discuss how we can customize a solution for you.
Technology is changing faster now more than ever. COVID 19 catapulted many companies into a digital environment that may not have had the proper planning or infrastructure to support the remote work or protect you from the increased cyber threats.
New Technologies are becoming available everyday to combat the challenges. Microsoft is changing how organizations purchase and consume licenses and their products. More expertise is required to navigate the changing landscapes successfully and affordably.
We help you Save Time! We know the technology and we know how to implement and manage it. You don’t have to hire an IT Team to take advantage of the Technology available. Our experienced team can offer everything from a strategy to being your IT Support Team.
ISOCNET Managed Service Offerings
Business Continuity
Making sure your business stays up and running in any crisis is crucial to a business’ success. COVID proved how being able to carry on no matter the crisis can make the difference in a business’ success. Our team of experts will make sure your technology is available through any event.
Risk Assessment
The first step (and a repeatable step that should be done regularly) to understanding your vulnerabilities is a risk assessment. Our Security Team with their suite of tools will complete a full risk assessment so you can understand your vulnerabilities to putting the proper security measures in place.
Cybersecurity Services
As threats are growing and more companies, including the government are pushing cybersecurity requirements, we have solutions that deliver enterprise protection with a small business budget. We believe every business needs protection, no matter how big or small. All businesses are targets, and those without protection are easy targets for hackers. While most business follow the best practices for Anti-Virus, Managed Updates, Multi-Factor Authentication, we find they may fall short in the following, so our cyber security services go the extra mile to protect you.
Our suite of services include:
Microsoft 365 Backups
There is a common misconception that your Microsoft 365 emails and files are backed up with your service. That is not the case and Microsoft makes it clear that it is not their responsibility. Therefore we offer unlimited backups and restores to protect your Cloud data.
Vulnerability Scanning
The threat landscape is constantly changing. There are new vulnerabilities and cyber attack techniques popping up every day. Therefore, performing regular vulnerability scans will let you know what new vulnerabilities are on your network that require action.
Web Filtering
There are malicious sites all over the Internet luring users to click on them. The web filtering prevents you from being able to get to those malicious websites. In addition you can choose to block other categories, such as inappropriate content, set up reporting, and scheduling availability.
Password Manager
The average business account can have over 100 different accounts. It is impossible to remember that many unique passwords! Our password manager help you to not only store your data encrypted, but it you only have to remember 1 strong password with MFA to access your information.
Dark Web Monitoring
Considering the Dark Web has over $1 Billion in transactions the dark web is a popular place to sell stolen information. By including monitoring of your information on the dark web, then you can act quicker to compromised or stolen information to possibly prevent more harm.
Automated M365 Monitoring
Activity is constantly being logged in your Microsoft 365 tenant. We take immediate action to malicious behavior by Microsoft 365 users, including suspicious logins or failed login attempts. We are able stop takeovers before they happen to protect your account.
Managed Security Operation Center
Activity is constantly being logged on each device. Security Information and Event Management platform allows us to get flagged to suspicious behaviors and react, taking a device off the network, or just notifying you of a new suspicious application so you may take action.
Employee Security Training
Hackers are becoming more and more sophisticated to their attack strategies. It is impossible for everyone to know or keep up on the latest tactics. A training platform will help you educate your staff on what to look for and how to react.
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
Frequently Asked Questions
Find the answers to questions that most new ISOCNET clients have, designed to help you select the right business plan for your needs
What is Microsoft Cloud Services?
Managed Cloud Services covers a variety of services. In this case, we are referring to all IT services provided remotely or to support your cloud infrastructure. In addition, we support on site IT services.
How do I determine what services I need?
Every business is unique, therefore, solutions may also be different. It is best to speak with a consultant to discuss your business goals and IT Infrastructure.
What is Cybersecurity?
Cybersecurity is protecting devices, networks, applications and data from unauthorized access or criminals use, while practicing confidentiality, integrity, and availability of data. This includes, but not limited to information disclosure, theft, damage, or misdirection of data from threats that originate inside or outside the organization.
