Hear What Our Customers Have to Say
"Positive Advice and Information"
You gave me 20 times more positive advice and information in the 10 minutes we talked than four other companies combined. Thank you very, very much!
~ John M.
"Swift ... Effective ... Professional"
We were recently placed in a position in which we found that our full time IT Director was leaving and likely moving to a competitor, placing us in a very difficult and vulnerable situation. We explored five IT support companies and needed immediate intervention. ISOCNET was incredible.
We initially talked to Bob who was patient and attentive as we talked through our needs. We had an immediate follow-up from Jeff who was incredible with his follow-up, thoroughness, and his attention to our needs.
They were able to come on site, take over and reduce our risks very swiftly, effectively, and professionally. On Friday, after ISOCNET had talked to us, come on site for an evaluation and then back on site to take over, one of the companies made their initial 'call back' after our inquiry. I just can’t tell you how impressed my team and I have been with your company and Bob, Jeff, and Dave Armstrong who has also been just wonderful.
~ Valerie, President, Visiting Nurse Association
"Proactive ... Seamless Transition"
ISOCNET has provided us with email support for more than the time I have been with this company (3/2007) but just in the last year started providing support for a network server, each workstation for our Cincinnati, Columbus, and Indy offices. We are very happy with their service.
They are very proactive about making sure they work around our schedule. They also work well with our staff that isn’t very IT savvy to make whatever transition as comfortable as possible.
They have met all of my expectations with professionalism. They have exceeded; I expected more problems with our transition from such OLD technology to new. They worked through all the bugs and problems before they moved us to the new technology making it seem seamless but I knew that sometimes it was very difficult to make happen. They pretty much do what they tell you they will. Nice group to work with.
~ Caroline, Controller, SOFCO
"A Huge Success"
Thank you so much for all your help! Our website has been a huge success. We are booked for next year—I had no idea our website would bring us so much business so quickly!
~ J. B.
"Proactive Instead of Reactive"
We have scheduled monthly status meetings with ISOCNET, and what a welcomed change. It gives us the opportunity to be proactive instead of reactive when making decisions about our network infrastructure.
~ Paul Rolfes, Director of Information Technology, Jewel-Craft, Inc.
"Flexible Problem Solving"
Last year, our tiny non-profit was looking to design a new website and change IT companies. We met with several companies and decided on ISOCNET. Everyone at ISOCNET has been great but our rep, Shelley, has been so helpful and flexible for us as we have been undergoing great institutional change. Her positive attitude and problem-solving skills have done so much to keep us moving forward and looking up. She's almost like another staff member.
~ Erin, the Lloyd Library and Museum
"Fantastic Customer Service"
ISOCNET is always available to assist me with things I am not familiar with. Fantastic customer service!
~ S. K.
"More Than Thrilled"
I have been an ISOC customer for over 14 years and have been more than thrilled with their Internet service and customer service. Just a few weeks ago I had to purchase a new business computer - so many issues arose in the migration of my many email accounts. Microsoft SEs could not fix the issues but ISOC, as usual, came through and solved the major issues with the attitude of 'we can do this!' Billy, as with all of the ISOC SEs I have dealt with over the years, was outstanding and kept me abreast of his progress throughout the service. I look forward to another 14 years with ISOC as my technology partner.
~ Catherine Seifert, Get Car Cache
"[IT Tech] a Pleasure to With"
Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here.
"You Understand What We Want"
Your attention to detail is amazing. You really understand what we want. I can always count on you! Thank you!
~ D. H.
"Helpful and Amicable"
I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place.
~ Tim, ProSource Technologies
"Our Systems Run More Smoothly and with Greater Security"
I wanted to take the time to thank the team at ISOCNET for the excellent service that you have provided to us over the past few years. In addition to your promptly taking care of any IT issues or problems, your company has been proactive with regard to recommendations that can make our systems run more smoothly and with greater security.
I would particularly like to thank Bob Reinerman for his personal intervention on our behalf with our phone service provider. His efforts directly resulted in our being able to resolve a dispute that had been ongoing for six months. My best wishes to everyone at ISOCNET and I look forward to working with you long term.
~ Rick Hancock, Star Manufacturing
You have been so great to work with. I really appreciate everything you have done! You have made making a website so easy.
~ K. G.
"You Always Have My Back"
I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!
~ Mary, Lykins Energy Solutions
"Solid Support ... Responsive and Efficient"
I just wanted to send a note, thanking your team for the solid support on our Office 365 email management provided by ISOCNET. Your team has been very responsive and efficient in resolving our open issues and questions with respect to O365 issues and requests, and we are very happy with the level of support. Keep up the great work!
~ Mark, Director of IT, Specialty Plastics Manufacturing Company
"Coming Up First in Google!"
Our SEO was a success! I am finally coming up first in Google! I am so glad we chose you.
~ N. S.