Website Maintenance Packages
Keep Your Website Running Smoothly and Securely with
Our Expert Website Maintenance and Support Services
ISOCNET stands behind our work and will support you long after your website is initially developed. We offer monthly website maintenance packages for ongoing updates and content management tools. Whatever your needs, we have you covered. Even if we didn’t build it, we will support and maintain your website or web application. The days of putting a site up and just forgetting about it are gone. You get out of your website what you put into it. Our site maintenance packages make it easy to keep your content fresh and backend up to date, which is critical to your website performance.
Expert Website Maintenance and Support Packages Ensuring Maximum Uptime, Enhanced User Experience, and Peace of Mind for You and Your Customers
Our website maintenance and support packages are centered around providing peace of mind to our clients and confidence that their website is in good hands. We understand the importance of having a reliable and secure website that runs smoothly, and our team of experts is dedicated to providing top-notch maintenance and support services that help businesses achieve their goals. With our services, businesses can focus on their core operations while leaving the website maintenance and support to us. We ensure maximum uptime, enhanced user experience, and proactive monitoring to identify and address any issues before they become a problem. Our value proposition is centered around delivering exceptional value to our clients, allowing them to stay ahead of the competition and grow their business with confidence.
Website Maintenance and Support for Your Business!
ISOCNET site maintenance and support services will help your business no matter the platform. Site maintenance is important and can be invaluable to business owners, helping them to make ongoing changes, maintain site health and performance, and receive training and support to manage their website effectively. With a well-maintained and optimized website, small businesses can attract more customers, increase engagement, and drive more revenue. Our services include:
Ongoing Changes
If you need help keeping your site current and do not have the time or desire to make necessary updates, we can update your website with your approved changes. Whether it be content or added functionality, we got your back! With the help of experts, you can make sure that the changes are made correctly and without causing any technical issues. Together, we will make sure your website remains up-to-date and relevant to your customers.
Health & Performance
As technology is constantly changing it is important to make sure your website is meeting the standards of today to give the best user experience. Our team will make sure your website is performing with the utmost security. Our constant monitoring & reporting allows us to ensure your website is available to your users around the clock. We take a holistic approach, looking at server security, website technology, user experience, and website performance metrics.
Training & Support
Most sites today have Content Management Systems (CMS), but that doesn’t mean you have received the proper training to use them. Our experienced team can provide you with the training you need so that you can efficiently make your own updates, while teaching you best practices to optimize your SEO. In addition to training recordings, we provide detailed customized documentation for you to refer to. We empower your team to be as self-sufficient as you would like in managing your website, with confidence and ease.
WordPress Website Maintenance Packages:
We offer customized WordPress Maintenance Packages, as it is the most widely used CMS on the Internet. WordPress is a solid platform for building and maintaining websites on. However, considering it is an open-source community driven software, it gets regular updates. Most WordPress sites that are compromised are breached through an outdated plugin. In addition to updating the WordPress Core, it is important to apply security patches immediately and updates regularly.
WP Auto Pilot
$10/month
Our hosting plans offer automatic updates; however, there are times the updates can cause the plug-in to behave differently. The more plugins and functionality you have, the more likely an update can cause a change in functionality. When this happens, a developer will have to update the code. If you choose the automatic update feature, we recommend you regularly test the site to ensure it continues to operate as expected.
WP Advanced
$75/month
When you don’t want to risk your website security or user experience, we offer a WordPress Maintenance package starting at $75 per month. The more plug-ins and functionality you have, the longer it may take for your site to load. The WordPress Maintenance package allows you to have peace of mind. Our developers apply security updates immediately, and in a staged environment, apply all plugin updates, test the functionality, and apply necessary code changes, prior to making them live.
Block Hours
$185/Hour
Our customers love our Prepaid block hours. Then, you have a developer on call when you need it. This can allow you to budget your costs and time as you need it. Your block hours last for up to 18-months, so you will get a chance to use them! The hours can be used across all our team members and technologies, so you get a flat rate for all of the support and expertise you need! That means, your hours can be used for ALL IT services, not just design and development! All prepaid hours can be used in 30 minute increments.
Benefits of Monthly Website Maintenance & Support
Regular site maintenance is crucial for small business owners to ensure their website is secure, functional, and provides a positive user experience for their visitors. Keeping your site up to date with fresh content can also help improve the site’s SEO and overall performance, driving more traffic and leads to the business. Site maintenance is critical for small business owners as it provides numerous benefits, including:
Enhanced User Experience
By regularly updating and maintaining your site, you can ensure that your visitors have a positive user experience and can easily find the information they need.
Increased Website Speed
Site maintenance can help improve your site’s loading speed, which is crucial for retaining visitors and ranking well in search engines.
Search Engine Optimization (SEO)
Site maintenance can help improve your site’s SEO by optimizing content, updating keywords, and ensuring that the site’s technical structure is optimized.
Bug Fixes
Site maintenance allows you to identify and fix any technical issues or bugs on your website, ensuring that it runs smoothly.
Content Updates
Regular site maintenance allows you to update your site’s content, keeping it fresh and relevant to your audience.
Improved Security
Regular site maintenance and monitoring ensures that your website is protected from security vulnerabilities and potential cyber threats.
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
Frequently Asked Questions
Find the answers to questions that most new ISOCNET clients have, designed to help you select the right business plan for your needs
How often do you update my WordPress?
For our advanced programs, we at minimum review your website once a month and ensure the latest versions are applied to your site. Security patches are done immediately!
What is your Hourly Rate?
Our Hourly Rate is $185 Per Hour
Do you offer SEO Training?
Yes, ISOCNET can provide you with the tools and guidance you need to optimize the website on your own.
What kind of website training do you provided?
We will provide you with the training you need to complete your tasks and meet your business goals.